Make an Appointment

If you wish to make an appointment please phone 01324 554136. We offer both telephone and face to face consulations. Please inform our admin team when calling of your preference. 

Currently our wait time for an appointment is approximately 2 weeks.  

Appointments Available

GP

09:00 to 11:50, 14:00 to 16:50 - Monday to Friday 

Extended Hours

Our practice now operate extended hours where we are available to you over and above normal surgery operating hours. Please ask reception for available appointments. 

Please note: All GP appointments are 10 minute duration. It is very important that we stick to these timescales so that we can provide a fair and equal service to all patients.

Nurse

09:00 to 11:20, 14:00 to 16:50 - Monday & Tuesday

Phlebotomist

08:00 to 11:50 - Monday to Friday

Physiotherapist

13:10 to 16:00 - Monday

08:40 to 12:00, 13:00 to 16:00 - Thursday

Make an Urgent Appointment

If you feel your problem is urgent then please inform our admin team. Please expect that our admin team will ask questions to understand if your problem is an emergency for that day. When placed in triage and clinician will review the request and if deemed appropriate for emergency triage then the clinician will contact you at any time through out the day, if not then you will be contacted by the admin team and asked to make a routine appointment or signpost you to another service that may be more appropriate. 

If your illness prevents you from attending the surgery and you require a house call please telephone the surgery before 10am where possible on 01324 554136.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

We are a training practice involved in the training of GPs.

The GP Trainee (Registrar) is a fully qualified doctor who has spent a minimum of 3 years working in hospital medicine.  They work with us during the last years of their GP training to gain experience in general practice.

Our GP Registrar is currently Dr Michael Overend and he will be with us from February 2023 to August 2023. 

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You have the opportunity to cancel an appointment if you have signed up for our text service. You will get an appointment reminder approx 1-2 days prior to your appointment, when you receive this and you are not able to make the appointment, you can reply "Cancel" and the appointment will be removed. 

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.